Experience: Minimum 3 years | Type: Full-time Remote
We’re looking for a Client Success Manager to build and nurture client relationships, ensuring long-term satisfaction and retention. You’ll act as a bridge between clients and internal teams, advocating for client needs and driving growth through proactive support.
Key Responsibilities:
- Manage client relationships from onboarding to ongoing success.
- Understand client goals and develop strategies for value delivery.
- Collaborate with internal teams to resolve issues efficiently.
- Track key account metrics and prepare client performance reports.
Requirements:
- 3+ years in client relations or account management.
- Strong communication, problem-solving, and presentation skills.
- Experience working in SaaS, agency, or service-based environments.
