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Full-timeOnsite · Karachi, Pakistan

Insurance Verification Specialist

Verify patient insurance benefits, eligibility, copays, and prior authorization requirements before appointments, ensuring our clients' patients never face billing surprises.

What You'll Do

  • Run eligibility and benefits checks (VOB/VOE) for new and returning patients
  • Confirm in-network vs. out-of-network coverage, copays, and deductibles
  • Identify and flag prior authorization or referral requirements
  • Document verification results clearly in the client's EHR
  • Escalate coverage issues to the client success team before appointments

What We're Looking For

  • Experience with insurance eligibility verification (VOB/VOE)
  • Understanding of in-network vs. out-of-network benefits
  • Comfortable navigating payer portals and calling insurance companies
  • Detail-oriented with strong organizational skills
  • Based in or able to commute daily to our Karachi office

Nice to Have

  • Experience with major US payers (Aetna, Cigna, BCBS, UnitedHealthcare)
  • Prior experience supporting mental/behavioral health practices

Apply for this role

Insurance Verification Specialist · Onsite · Karachi, Pakistan

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